Privacy Policy

Effective Date: 08 August 2025
Company Name: Joykins
Website: https://joynkins.com
Jurisdiction: India

1. Introduction

At Joykins, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website. We comply with the applicable Indian laws including the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020.

By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following personal and non-personal information:

Personal Information: Name, email address, phone number, shipping/billing address, payment information (collected securely via third-party gateways).
Demographic Information: Age (for gift selections), gender (optional).
Device Information: IP address, browser type, device details, and cookies.
Usage Data: Browsing behavior, search queries, and order history.

3. How We Use Your Information

We use the information for the following purposes:

To process your orders and deliver products.
To personalize your shopping experience.
To provide customer support.
To send transactional or promotional emails/SMS (with opt-out).
To detect fraud or misuse of our platform.
To improve our website and services.

4. Sharing of Information

We do not sell your personal data to third parties. However, we may share your data with:

Trusted third-party vendors (e.g., logistics, payment gateways) strictly for order fulfillment.
Government authorities, when legally required.
Marketing partners, only with explicit consent.

All third parties are bound by data confidentiality agreements.

5. Cookies & Tracking

We use cookies to:

Improve website performance.
Save your preferences.
Understand shopping patterns.

You can disable cookies via browser settings, but some features may not work properly.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. This includes:

SSL encryption
Secure payment gateways
Restricted access control

7. Children’s Privacy

Joykins sells products for children but not to children. We do not knowingly collect personal information from children under 18. If we learn that a child has provided us with personal information, we will delete it immediately.

8. Your Rights (as per Indian Law)

You have the right to:

Access and review your personal information.
Request correction or deletion of your data.
Opt-out of marketing communications.
Withdraw consent at any time.

You may exercise these rights by contacting us at:
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9. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are:

Name: Hansraj Sagar
Email: sagar@joynkins.com
Phone: [Insert Phone]
Address: [Insert Registered Office Address]

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Joykins Customer Support
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